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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00601
PWS Name:	HILAND WC - RIVERBEND

Who Was Contacted and Phone:	Jan and Laddie Durette (541) 387-5200
Contact Date:	09/25/2007
Contacted By:	POTTS, JOHN (DWP)
Contact Method/Location:	Field

Assistance Type:	CIRCUIT RIDER ASSISTANCE
Reasons:	N/A N/A

Details:	SUMMARY: Potential emergency situation - extremely low water levels entering Infiltration Gallery DETAILS: PWS requested circuit rider assistance for extremely low water yield in infiltration gallery. The two creeks that supply the infiltration gallery for the system are dry and the water level in the IG is barely above the pump intakes. The users are on restricted water usage with most usage for basic domestic purposes (cooking, drinking and toilet use) only. The owners applied for an SRF loan in 2005 for $25,000 for a supplemental well and did not qualified for the load money. Two well sites have been chosen as potential locations for the well-- however, the system would need a perpetual easement granted since they do not own the 100 foot radius of control around the well sites. The system wants assistance with the SRF loan process and wants to pursue an emergency declaration to speed up the loan process. I visited the water system 9/20 and inspected the infiltration gallery and water levels. There was approximate 4 to 5 inches of water in the bottom of the collection basin and the pumps were barely covered with water. I contacted Karen Kelley DWP for guidance in declaring/determining an emergency situation for the water system. George Waun, DWP Capacity Development has been out of the office and is instrumental in determining the emergency declaration. An environmental assessment must be completed in order to drill the well and guidance from DWP has been requested so HBH can assist the system with that process. ACTION NEEDED: The DWP needs to respond with guidance in several areas before HBH can move forward.