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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00714
PWS Name:	UMPQUA RANCH COOP

Who Was Contacted and Phone:	Jody Fugate (541) 496-0226
Contact Date:	12/29/2008
Contacted By:	MEYER, GERALD (DOUGLAS COUNTY)
Contact Method/Location:	Office

Assistance Type:	VIOLATION RESPONSE
Reasons:	Coliform Disinfection Byproducts

Details:	SUMMARY: Complaint follow up DETAILS: Resident at the park complained that they did not have drinking water and had a boil water advisory which had been posted for the past week. I called manager and she said that the filter was not working properly and that the part needed was ordered and on its way. She had arranged to have a water truck bring water to the park that afternoon to provide a potable water source. The resident was called back and relayed the information. She was told to call back if the problem was not resolved. ACTION NEEDED: follow up with manager to ensure system is fixed in a timely manner and potable water is provided to residents.