OHA Drinking Water Services Water Advisory Details |
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| PWS ID: | OR41 01520 |
| PWS Name: | HILAND WC - SHADY COVE |
| Advisory Type: | Boil Water |
| Reason: | Loss of Pressure |
| Area Affected: | System-wide |
| Affected Populations: | All |
| Begin Date: | Sep 03, 2024 |
| Date Lifted: | Sep 10, 2024 |
| Contacted By: | TEMPLIN, REBECCA (DWP - SPRINGFIELD) |
| Who Was Contacted: | Curtis Olson |
| Contact Phone: | 503-554-8333 |
| Details: | Hiland WC – Shady Cove issued a boil notice after a pump failure at their water source intake which kept the reservoirs from replenishing and then causing the system to lose pressure. The system became aware of the issue on Sunday (9/1/2024), sent out a conserve water notice to customers on Monday (9/2/2024) and sent out the boil notice on Tuesday (9/3/2024). The system has contacted electricians to repair the pump and expect the pump to be fixed in the next couple of weeks. In the meantime, the system is installing a temporary pump today that will work until the broken pump can be fixed. The plan is to get the reservoir level back up to at least 5 feet and then they will be able to take the necessary coliform samples. Lifted 09/10/2024: The water system took 6 coliform samples on 9/8/2024 in the distribution system and all of the results came back clean. Therefore, the boil water notice is lifted. |