OHA Drinking Water Services Water Advisory Details |
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| PWS ID: | OR41 00214 |
| PWS Name: | GARDEN VALLEY WATER ASSOCIATION |
| Advisory Type: | Boil Water |
| Reason: | Treatment Failure, Filtration |
| Area Affected: | System-wide |
| Affected Populations: | All |
| Begin Date: | Jul 10, 2025 |
| Date Lifted: | Aug 08, 2025 |
| Contacted By: | DOWNS, KENT (DWP) |
| Who Was Contacted: | Allen Churchill |
| Contact Phone: | 360-265-9325 |
| Details: | 07.23.25-Email DRC requesting an the treated water NTU levels.
On Thursday, July 10th, customers were issued a boil water advisory due to high turbidity in the treated water. Turbidity levels on July 11th reached 11.0 NTU.
Garden Valley staff inspected the intake and found significant amounts of dirt and mud entering the watershed upstream. It appears a road recently constructed by Roseburg Forest Company directly impacted the water source, causing extremely high raw water turbidity.
In response, Garden Valley staff are collecting water samples, monitoring chlorine levels, and implementing more frequent filter changes.
The boil advisory was reissued on July 15th using the state-provided template. The operator will notify customers once turbidity levels return to the required range and the boil water advisory is lifted.
No food service or other licensed facilities were affected, and language access materials were not required. Update 08/01/2025: The operator informed me that after conducting multiple back washing and changing out chemicals, turbidity levels are back within the required range. The boil advisory will remain in effect until water sample lab results confirm absence of bacterial contamination. Lifted 08/08/2025: The operator reported that test results show absence of bacterial contamination. Turbidity and chemical levels are back with in standards. Customers are being notified that the boil advisory is lifted. |