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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00599
PWS Name:	EXCALIBUR VILLAGE

Who Was Contacted:	Richard Deachaine
Contact Phone:	503-636-0424
Contact Date:	09/30/2021
Contacted By:	CIVIL WEST ENGINEERS, INC (DWP)
Contact Method/Location:	Phone

Assistance Type:	CIRCUIT RIDER ASSISTANCE

Details:	Background/Problem Identification: Richard Dechaine of Excalibur Village reached out to the circuit rider requesting assistance with an intermittent low-pressure issue. Assistance Provided: The circuit rider spoke to Richard on the phone and exchanged several emails. Richard indicated that he had several residents with water pressure complaints. The circuit rider made a site visit and spoke to several residents and took several pressure readings within the park. The pressure system was tested at the WTP/shed and it was discovered that the pressure switches were set to a larger than normal operating range of 40-70 psi. The circuit rider showed Richard how to adjust the pressure switches and suggested that the lower end of the range be adjusted to 50-55 psi instead of 40 psi. Richard opted to contact the pressure system installer to make the adjustments. Follow-Up Actions Needed: Circuit rider is available to assist further with any other assistance as needed.