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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 01172
PWS Name:	WESTERN HILLS MH ESTATES

Who Was Contacted:	Robert Trotter
Contact Phone:	971-832-9148
Contact Date:	04/14/2022
Contacted By:	OSBORN, DANIEL (COLUMBIA COUNTY)
Contact Method/Location:	Phone

Assistance Type:	WATER QUALITY COMPLAINT
Reasons:	Operations

Details:	At CCPH, we had gotten complaints about no water from residents who are served by Western Hills MH Estates' public water system. Robert Trotter said that power was previously out at the well and Reservoir, and power was restored around 12-1pm yesterday. The section of the water system's distribution that covers the homes in Fern Hill Road area are served by the booster station area. Robert said that once the Reservoir is filled, then that region of distribution will have water service and pressure. Robert also says that the system has been placed on a Boil Water Notice, and public notification to all of the system's water users would have been distributed yesterday. He added that right now the system should be pumping water soon, as everything is on a manual setting rather than an automated setting, but will be switched to the automated setting. At the time of the call, the Reservoir was being refilled with water as was the distribution line. Robert also added that a tech with Hiland Water will be collecting at least one coliform water sample and if the water sample(s) test negative for coliform, the Boil Water Notice may be lifted.