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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00076
PWS Name:	BANKS WATER DEPARTMENT

Who Was Contacted:	JJ Olson
Contact Phone:	-- (Email address hidden)
Contact Date:	05/12/2022
Contacted By:	ALFAFARA, NICOLE (DWP)
Contact Method/Location:	Email

Assistance Type:	MONITORING
Reasons:	SWTR

Details:	DWS staff reached out to the system to confirm data in their April SWTR. The April SWTR reported 0 NTU for April 9th - 19th (Turbidity as low as 0.01 NTU on the 8th was detected/reported). DWS Staff confirmed the plant was on/operating on those days. System stated turbidity meters on the filters and the CFE turbidity meter were indeed reading 0 NTU. The system recalibrated the meters and utilized a handheld meter on site but were still obtaining 0 NTU readings. Since then, the system has ordered new calibration standards for the meters and the handheld reader, filters were cleaned, and turbidity readings have been >0 NTU.