OHA Drinking Water Services
OHA Drinking Water Services
Contact Report Details

PWS ID: OR41 01453
PWS Name: AVION WC - LONG BUTTE
 
Who Was Contacted: Brent and Marc
Contact Phone: 541-948-3382
Contact Date: 07/11/2024
Contacted By: FREUND, JEFF (DESCHUTES COUNTY)
Contact Method/Location: Phone
 
Assistance Type: OTHER REGULATORY - No water complaint
Reasons: Other
 
Details: Received complaint about no water in the mornings for the homes on the upper section of Long Butte Water system. Complainant reports no water during the morning for 3 days and no acceptable response from the new owners Avion.
Called Avion and spoke with Marc. Avion is aware of the problem and working today 7/11 to install a 2" intertie with their Greater Avion system which is adjacent on the SE side. This will provide additional water to relieve demand pressure and allow the two existing wells and reservoir to keep up with demand. Avion expects to have this temporary fix in place by end of day 7/11/24. I contacted complainant with this update.
Avion will be submitted contact info for the ownership change which took place last week.