OHA Drinking Water Services
Contact Report Details |
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| PWS ID: | OR41 00205 | ||
| PWS Name: | COOS BAY NORTH BEND WTR BRD | ||
| Who Was Contacted: | Michael Garcia | ||
| Contact Phone: | 541-751-3932 (Email address hidden) | ||
| Contact Date: | 05/14/2025 | ||
| Contacted By: | DOWNS, KENT (DWP) | ||
| Contact Method/Location: | |||
| Assistance Type: | WATER QUALITY COMPLAINT | ||
| Reasons: | Other |
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| Details: | 05.15.2025 Water system staff checked the pH on site using a calibrated pH meter. The pH level was measured at 7.9, which is within the normal range for the distribution system. Next steps: The customer informed the operator of an old, disconnected domestic well on the property. The water system will now verify that a backflow prevention assembly is installed on this service line to ensure the public water system is protected from any potential backflow from the disconnected well. 05.14.2025 - a complaint was received by the Healthy Waters Senior Advisor, regarding a customer that is concerned about the water's low pH at the property. The customer used test strips to check the pH at the house. The test result showed a pH of 5. This information was forwarded to DWS. I reached out to the customer and connected him with the CBNB general manager by providing his contact number. I also informed the Treatment Plant Supervisor of the customer's concerns. Next steps: The treatment plant supervisor will contact the customer and schedule a pH check at the customer's residence. He will also verify that no alternate sources, like a domestic well, are connected to the customers property. |
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