OHA Drinking Water Services
OHA Drinking Water Services
Contact Report Details

PWS ID: OR41 00731
PWS Name: SALEM PUBLIC WORKS
 
Who Was Contacted: Complainant
Contact Phone: (Email address hidden)
Contact Date: 08/06/2025
Contacted By: WIKSTROM, CHANTAL (DWP)
Contact Method/Location: Email
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: Other
 
Details: Today, OHA-DWS was forwarded a complaint from EPA Region 10 from 8/2: "Drinking water line hooked to the sewer. line. It does not have a back flow preventer hooked up to the "water line to the clean out trap". Has been like that for 4 years. Leaking in to drinking water. My other half has sewer poisoning and I do have sewer poisoning myself too. I sent you pic already. But nothing has been done about it."

OHA-DWS has received the same complaint about this address 3700 Hagers grove RD SE in January (from EPA) and June 2025 (from DEQ).

January contact report describing the situation and response: https://yourwater.oregon.gov/cr-detail.php?crisn=20154

June contact report describing the response: https://yourwater.oregon.gov/cr-detail.php?crisn=21169

8/6 response: I attempted to call the complainant and then emailed them about what Marion County Environmental Health Department found onsite. I then let them know to contact the Marion County Plumbing Inspectors and gave them the contact info. https://www.co.marion.or.us/PW/BuildingInspection/Pages/StaffDirectory.aspx
Mike O’Donnell: modonnell@co.marion.or.us, (503) 566-3983
Jeff Nealon: jnealon@co.marion.or.us, (503)-588-7965

I then forwarded the complaint and situation to the Marion Co Building Inspection program email who said that this is within the City limits. I went ahead and let the complainant know to report this issue to the City of Salem Code Compliance Office and gave their contact info.


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