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Contact Report Details

PWS ID: OR41 00844
PWS Name: SUBLIMITY, CITY OF
 
Who Was Contacted: Alan Frost
Contact Phone: 503-559-8257
Contact Date: 05/01/2019
Contacted By: DEBLASE, GREG (MARION COUNTY)
Contact Method/Location: Phone
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: Other
 
Details: We received a compliant from a public school in sublimity that the water was brown. The city of Sublimity's website had a water disruption for 5/1 message posted. The following message is also posted for today:

"There will be a scheduled water disruption tomorrow, May 2nd from 9 - 11 AM. The affected area includes those on NE Starr St between NE Broadway and NE Pine St. Please contact Public Works with any questions."

I contacted Alan and he confirmed the disruption was not a loss of pressure and the discoloration was due to iron. He said he also spoke with the school. Sublimity public works is contacting all affected customers (it is an isolated area) and are providing instructions that include flushing the plumbing. The school switched to bottled water temporarily as a precaution.


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