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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 01453
PWS Name:	LONG BUTTE WATER SYSTEM INC

Who Was Contacted:	Customers
Contact Phone:	541-388-6563
Contact Date:	12/02/2019
Contacted By:	FREUND, JEFF (DESCHUTES COUNTY)
Contact Method/Location:	Phone

Assistance Type:	OTHER REGULATORY - No Boil water public notice for loss of pressure

Details:	Water system lost water Friday evening 11/29 around 3:30 pm and was not restored until Sunday 12/1 around 9pm. This office was not notified and learned of the event via a KTVZ article and customer phone calls Monday 12/2. It is unknown what caused the outage. The TV station was unable to contact the operator and phone calls go straight to voicemail. I asked customers if they received a boil water notice for loss of pressure or any notice and they did not. I will attempt to contact and follow up with the water system.