Contact Report Details | Data Online | Oregon Drinking Water Services

More information for this water system: SDWIS ID 296
System Info :: Report for Lenders :: Alerts :: Violations :: Compliance & Enforcement :: Contacts & Advisories :: Site Visits :: Public Notice
Coliform Summary :: Coliform Results :: Coliform Schedules :: LT2 :: GW/GWUDI Source Details :: Plan Review :: Annual Fee
Chemical Summary :: Chemical Results :: Chemical Schedules :: Chemical Schedule Summary :: Arsenic RAA :: Cyanotoxins :: PFAS
Lead & Copper :: DBP Sample Sites :: FANLs :: MRDL :: GWR 4-Log :: Turbidity :: SWTR :: LRAA

Corrosion Control has moved to the Lead & Copper page.

Information for all water systems:
Water System Inventory :: Water System Surveys :: Outstanding Performers :: Treatment Plant Inspections :: Treatment :: Plan Reviews
Alerts :: Violations :: Compliance & Enforcement :: Deficiencies :: System Scores :: Exceedances :: Public Notices :: Service Lines
Water Advisories :: Contact Reports :: Cyanotoxins :: PFAS :: Post-wildfire VOCs :: Fluoride :: Certification List

Introduction :: Data Search Options :: Water System Search :: DWS Home :: DWS Rules

Need help? Email Drinking Water Services for assistance.Staff/Partner Login

OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 05319
PWS Name:	UMPQUA RIVER HAVEN RV & MHP

Who Was Contacted and Phone:	Ron Gallagher (541) 587-4469
Contact Date:	03/18/2010
Contacted By:	NUSRALA, JAMES (REGION 1)
Contact Method/Location:	Office

Assistance Type:	WATER QUALITY COMPLAINT
Reasons:	Operations N/A

Details:	SUMMARY: Response to complaint DETAILS: Ron complains of staining and taste and odor from the water in his residence at the Mobil Home Park. He claims that the water system is not maintaining the water system adequately, and that the filtration system is not working properly. Claims he has had the water sampled and that certain parameters exceed criteria. I researched and found that they are up to date on coliform and nitrate monitoring, and no primary water quality parameter health based violations have occurred. I discussed their chlorination and filtration for iron reducing bacteria with the owner of the park, Ellen at 541 587-4406. She indicated that the treatment unit is a Kinetico CP213 Macrolite, and that she is following vendors maintenance schedule. She says no one else is complaining and that it is Rons older unit and the water heater contributing to issues. I mentioned to Ron system meeting primary regulatory health based limits, and that secondary contaminants are only guidelines. ACTION NEEDED: DWP to continue to research taste & odor issue with local Douglas County contact. Discuss next water system survey with county, and provide support to system and individual. DWP to continue to recommend that complaintant discuss aesthetic issues with neighbors and owners of the park, and indicate DWPs area of jurisdiction.