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Contact Report Details

PWS ID: OR41 00482
PWS Name: HILAND WC - BEAR CREEK
 
Who Was Contacted and Phone: Martin Klinger (541) 920-3066
Contact Date: 09/07/2010
Contacted By: JENSEN, NEIL (LINCOLN COUNTY)
Contact Method/Location: Office
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: N/A
N/A
 
Details: SUMMARY: Bear Creek Hideout Water Outage DETAILS: Phoned Martin Klinger the certified water system operator contracted by Bear Creek Hideout for daily operations as required by current Administrative Order in effect. Martins son Stephen Klinger is overseeing operations on Bear Creek and Martin is overseeing operations on Boulder Creek. Martin informed REHS that problems with pressure first surfaced on Thursday, 09/02/10 in the afternoon and his son was soon driving roads to look for presumed leak in the distribution system. Late Friday, 09/03/10 with no leaks found in the distribution system the storage reservoir was looked into and found to be empty of water. Problem was then diagnosed to be faulty pump in the infiltration gallery and work commenced early Saturday morning, 09/04/10 to repair problem. Problem was fixed mid-afternoon Saturday, 09/04/10 and reservoir started filling with water. By late Sunday, 09/05/10 pressure was returning to system. Pressure was back to normal Monday, 09/06/10. REHS discussed situation of users not being notified of problem or that work had commenced to try and fix the problem. ACTION NEEDED: Visit Water System to establish that pressure is above 20 psi.


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