OHA Drinking Water Services
OHA Drinking Water Services
Contact Report Details

PWS ID: OR41 00482
PWS Name: HILAND WC - BEAR CREEK
 
Who Was Contacted and Phone: Cori Cox (541) 921-7665
Contact Date: 01/05/2011
Contacted By: CHAPMAN, AMY (LINCOLN COUNTY)
Contact Method/Location: Office
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: N/A
N/A
 
Details: SUMMARY: Complaint DETAILS: 12/299:30a - Still just a trickle - left msg for Chandler12/3012:30p - none - Chandler said they are working on the permanent fix & will be down at least another hour12/313:20p - spitting & sputtering & low pressure1/112p - Chandler said he was going back up there, trying to locate problem, process of elimination8p - good, actually able to do laundry1/210:30a - trickle all day1:30p - neighbor said she talked to Chandler & he was going to be working on finding big leak TOMORROW...9p - good1/37:30a - Good4:45p - Trickle5p - Chandler was surprised it was low & said he "didnt know what Steven was doing up there...."1/4Gone all day8p - Low1/5 1:30a - good8a - LowAs you can see it is very inconsistent all day long.dryer. I know that the problem is "being worked on", I had a lengthy conversation with Joe Carlson on 12/29. However, it is still not being dealt with quickly enough when we havent had enough water to shower for almost 2 weeks except for a few rare hours. My hot water heater spits & sputters while trying to refill. something HAS to be done. WE CANNOT live like this anymore. We cannot do laundry, which means we do not have clean clothes, towels, or bedding. We cannot wash dishes and this is simply not ok. On the bright side, it is raining again so we can collect water from buckets, or heck I guess we can shower outside, it would be better pressure.Im in tears & beyond frustrated with the whole situation. ACTION NEEDED: see enclosed


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