OHA Drinking Water Services
Contact Report Details |
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| PWS ID: | OR41 00533 | ||
| PWS Name: | MITCHELL, CITY OF | ||
| Who Was Contacted and Phone: | anonymous | ||
| Contact Date: | 02/10/2014 | ||
| Contacted By: | WORD, AMY (DWP) | ||
| Contact Method/Location: | Office | ||
| Assistance Type: | WATER QUALITY COMPLAINT | ||
| Reasons: | Operations N/A |
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| Details: | SUMMARY: complaint regarding systems response to pressure loss to an area of town DETAILS: A complaint call was received by OHA this morning. The complaint alleged there was a pressure loss on a section of town that is served by a water line that is attached to the bridge. There had been no communication from the city to the affected customers. ACTION NEEDED: I called the city and confirmed there was an issue with the water line crossing on the bridge. It had frozen and developed a crack. I emailed a best management practices document and template for a boil water notice due to system pressure loss. The city did return the public notice filled out and ready to distribute with todays date. I reiterated to the city that the drinking water program needs to be informed in the event there is ever a problem with the potable water supply immediately. | ||