OHA Drinking Water Services
OHA Drinking Water Services
Contact Report Details

PWS ID: OR41 05273
PWS Name: NORTHWEST ACRES IMPROVEMENT DIST
 
Who Was Contacted and Phone: Anonymous
Contact Date: 02/02/2015
Contacted By: DANIELS, BRAD (DWP)
Contact Method/Location: Office
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: Operations
N/A
 
Details: SUMMARY: Water quality complaint DETAILS: I received a water quality complaint about super-chlorinated water being delivered to customers without notification. An operator or someone with access to the water system reportedely "shock" chlorinated the water system without notifying customers beforehand or properly flushing the system afterwards. Chlorine residual in drinking water is unknown. I discussed best practices for system maintenance with the caller and public notification rules. I provided information about the complaint to Michelle Byrd who will confer with Jeff Freund about investigation and record keeping for this water quality complaint. ACTION NEEDED: None


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