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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00722
PWS Name:	HILAND WC - BOULDER CREEK

Who Was Contacted and Phone:	Beth Walter (541) 994-9938
Contact Date:	12/29/2009
Contacted By:	KALISH, FRED (REGION 2)
Contact Method/Location:	Office

Assistance Type:	BOIL WATER
Reasons:	SWTR Operations

Details:	SUMMARY: Notification of Filtration System Bypass DETAILS: Beth notified me that water storage reservoirs were down to about 2 foot level - need to by-pass fitration plant to allow pumping to fill reservoirs. Since they are already on a boil water notification this should be okay. Started by-passing on Tuesday. Based on conversations with Brad Carr of HBH Engineering, it appears that the problem with filling the reservoirs stems from lack of pumping capacity from infiltration gallery, through filtration plant, to storage reservoirs. HBH is working with the owners to get a new pump, or lender pump, with greater head capacity. ACTION NEEDED: Continue to work with Beth Walter and Brad Carr to resolve compliance issues and other operational issues of water system.