OHA Drinking Water Services
OHA Drinking Water Services
Contact Report Details

PWS ID: OR41 00587
PWS Name: ONTARIO, CITY OF
 
Who Was Contacted and Phone: William Beckham (541) 709-1958
Contact Date: 03/17/2014
Contacted By: GOSS, BILL (DWP)
Contact Method/Location: Office
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: Coliform
Chlorine
 
Details: SUMMARY: Customer Complaint DETAILS: Received a call from Mr. Beckham. His neighbor was diagnosed with Campylobacter, and he was concerned it could have been from the city water supply. He and his family had also experienced some gastrointestinal issues. He also stated that at times there was a strong chlorine odor and taste, and sometimes a musty smell to the water. I explained the disinfection process at the water treatment plant and the chlorine residual in the distribution system would kill any bacteria in the drinking water, and that the city was meeting all the drinking water standards. I called staff at the city water treatment plant and asked them to respond to the complaint. Suggested they consider collecting a coliform sample at his or the neighbors residence as a courtesy. ACTION NEEDED: City staff to respond.


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Coliform Summary :: Coliform Results :: Sampling Schedule for Coliform :: Groundwater/GWUDI Source Details :: Plan Review :: Annual Fee
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DBPs :: TOC & Alkalinity :: DBP Sample Sites :: FANLs :: MRDL :: Turbidity :: SWTR :: RAA :: LRAA For SDWIS: 3898