The deficiencies noted are as follows:

Finished Water Storage Deficiencies
1. Lock hatches at all three reservoirs.

Water Quality Monitoring
2. Create a coliform sampling plan. See enclosed simplified template, ...

Distribution System Deficiencies
3. Cross connection devices are not tested annually.
4. No annual summary report was submitted to this office.

Management and Operation Deficiencies
5. A written protocol for operators is required such that under-certified operators make operational decisions according to the protocol established by the operator in Direct Responsible Charge. Please see the enclosed information. { OAR 333-061-0225 (5) }
6. No operations and maintenance manual. Please see the enclosed information. { OAR 333-061-0064 (2)(c) }
7. Make your Emergency Response Plan.It should include, but is not limited to:
    a. Communications & authority
    b. Water system security
    c. Water system hazard review
    d. Emergency equipment and water supplies
    e. Emergency response procedures
8. Get major modifications approved through this Department's plan review process including all water main line extensions and replacements.
9. Submit a master plan to this office.