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OHA Drinking Water Services Contact Report Details
PWS ID:	OR41 00805
PWS Name:	MAPLE ELSIE WATER SERVICE

Who Was Contacted:	Tony Cavin
Contact Phone:	971-320-5453
Contact Date:	01/17/2024
Contacted By:	FARRELLY, PETER (DWP)
Contact Method/Location:	Phone

Assistance Type:	WATER QUALITY COMPLAINT

Details:	Received complaint Wednesday morning (1/17/2024) that water has been either out completely, or at a low trickle for last 30 hours. Yet, there is no notification from Tony about anything, or boiling their water, as the Best Management Practices recommend. Left message for Tony and Clatsop County (which is likely closed today due to icy weather) that ALL customers need to be notified of the status of the water system. Something as easy as a small sign on Maple Road would suffice. This was already discussed exactly one week ago in person with Tony to resolve long-standing poor communication with water customers.