OHA Drinking Water Services
Contact Report Details |
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| PWS ID: | OR41 00805 | ||
| PWS Name: | MAPLE ELSIE WATER SERVICE | ||
| Who Was Contacted: | Complainant | ||
| Contact Phone: | 555-555-5555 | ||
| Contact Date: | 10/10/2025 | ||
| Contacted By: | FARRELLY, PETER (DWP) | ||
| Contact Method/Location: | Phone | ||
| Assistance Type: | WATER QUALITY COMPLAINT | ||
| Reasons: | Operations |
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| Details: | Resident curious about their rights, and whether bills he's being charged are valid. His property was trespassed, and he was charged for new plumbing for establishing a new meter at the property line (to prevent future trespassing). Complaints include frequent boil orders, leaks, lack of water, and other water quality issues. These reasonable complaints and are well-established due to the lack of capacity at the water system. A few years ago the standard practice was to use the GWUDI well next to the nearby creek when water consumption got high in the summer. However, that water source is untreated surface water, with a high-pathogen content potential, and therefore not allowed for use. |
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