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Contact Report Details

PWS ID: OR41 01513
PWS Name: HILLSBORO, CITY OF
 
Who Was Contacted: Sarah Honious /Jessica Dorsey
Contact Phone: 440-799-2151 (Email address hidden)
Contact Date: 04/27/2021
Contacted By: ALFAFARA, NICOLE (DWP)
Contact Method/Location: Phone
 
Assistance Type: WATER QUALITY COMPLAINT
Reasons: Other
 
Details: DWS staff informed system of a water quality concern obtained from a customer on Phone Duty. The customer expressed concerns about water quality and that a main line needs to be replaced. Large rust chunks are hypothesized to have clogged and damaged pumps and the last 2 backflow devices have failed with the "City's side of the valve damaged".

Contaminants of concern (iron and manganese) are secondary contaminants.
The City of Hillsboro conducted a flushing exercise on April 14-15th 2021 off the line of concern and will inform DWS of results.

Update 5/14/2021: Pre- and post-flush levels of iron and manganese are below the MCLs (0.3 mg/L and 0.05 mg/L respectively).


More information for this water system: SDWIS ID 5024
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