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Contact Report Details

PWS ID: OR41 00100
PWS Name: BEND WATER DEPARTMENT
 
Who Was Contacted and Phone: Steve Prazak (541) 322-6349
Contact Date: 11/07/2014
Contacted By: BYRD, MICHELLE P (DWP)
Contact Method/Location: Office
 
Assistance Type: OTHER REGULATORY - REGULATORY ASSISTANCE
Reasons: Operations
Coliform
 
Details: SUMMARY: Loss of pressure event DETAILS: Participated in a conference call with Steve Prazak, Shannon Ostendorff - Utility Operations Manager, and Rod Mingus - Utilities Water Operations Supervisor, regarding waterline break and loss of pressure in the distribution system on Thursday Nov. 6th. The broken waterline served two service connections on a deadend. There was a potential cross-connection concern with a sewer line break in the same area that same day. The affected area was isolated and flushed, system pressure and chlorine residuals verified and coliform samples collected. As a precaution, customers on the two service connections were notified to boil water. Customers would be advised to flush premise plumbing once coliform results demonstrated no contaminant concern and public notice was lifted. All coliform sample results were absent. ACTION NEEDED: No futher action.


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